We have a Miele Range that has started having issues which initially started with the igniter for the left front burner firing off even when not in use. Second the igniter in the oven stopped working after a few days that the first problem started. We called the Miele appliance manufacturer for the repairs to be done but said that our warranty on my Miele appliance has already expired months ago. Left with no choice, I searched online if there were any Miele appliance repair companies near our area that service Miele brand. Fortunately enough I found a video repair ad for a Miele Stove from Magic Touch appliance repair and called them after a few minutes of watching their videos.
They got me scheduled for an appliance repair appointment ,a day after and Jerry our technician came knocking at our door. He checked on our Miele range and said that the circuit board that controls the igniters is burned out and needs to replace. He said it should take not long to order the parts and repair it and I asked him for a quote of cost of repairs which quite surprised me since I wasn’t expecting it to be that affordable. Our appliance technician called his office and asked for the part to be ordered and then told me he will come back once the part has arrived.
Their dispatcher called after less than 1/2 week to schedule when Jerry can come back. Jerry came the next day with the circuit board and went ahead with his repair. After an hour he said that its already fixed and he me try it. The igniter for the Miele oven was indeed working but I told Jerry that for the ignite problem we might need to wait awhile if it will turn on by itself. After 15 minutes of waiting the ignite of the front burner did not fired but still Jerry assured in case that it did fire off after he have left, we just need to call him so he can go back and take a look at it again. So far, after a few weeks it still has not triggered by itself which gives me an assurance that Jerry was indeed able to repair it.
Thank you Jerry and Magic Touch appliance repair , add one more loyal customer to your list.
Angie – Westwood, CA